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The Empire flagship

One system for the bookings, the members and the payments.

The Empire is my flagship website build, from $10,000. It is for resorts, clubs, real estate teams, venues, clinics and municipalities whose website has to take bookings, run memberships, sell tickets or hold client records. You own all of it.

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Six tools that almost fit

  • A booking sits in one system, the guest record in another and the deposit in a third, so someone matches them up by hand every week.
  • Staff juggle six logins, and the one person who knows how they connect is not always at work.
  • A guest or member has to email you to do something simple, so it often does not get done.
  • A question like what sold this month takes an afternoon in a spreadsheet, so it gets asked once a year.
  • Guests book through a third-party site, and you pay a commission on your own customers.
  • The subscriptions renew whether the season was good or bad.

The Empire puts the parts you use into one system, with one login and your data in one place. Card processing and hosting still cost what they cost, and a tool that is the best at its job stays and gets connected.

A booking made on a hotel's own website averaged $519, against $320 through a third-party booking site. (SiteMinder Hotel Booking Trends via PhocusWire)

What a booking and membership website runs

At this size the pages are the smaller half. The system behind them is where the work happens, and I build it around how you already operate.

  • Bookings, memberships, event tickets and deposits, taken and paid for on your own site.
  • Every inquiry from the site caught, sent to the right person and followed up.
  • Schedules, stock and job records moved out of spreadsheets into one system with one login.
  • Accounts for members, clients or staff, each seeing only what their role allows.
  • An admin area where you change bookings, events, listings, prices and pages yourself.
  • The booking system or CRM you already pay for, connected where that software allows it.
  • A look at your competitors and a written plan before any page is designed.
  • Every login, the code and the documentation handed to you at launch.

The mix depends on the field. A resort gets availability, deposits and a guest portal. A golf club gets tee times, dues and a member portal. A real estate team gets saved searches, showing requests and listing admin. A clinic gets online intake, document portals and booking reminders.

A custom CRM or internal tool is a separate build. Added to an Empire it starts at $5,000, because the accounts, roles and admin are already built. On its own it is a web app, from $10,000.

The investment

The flagship build, priced to the scope.

Empire is for organizations where the website becomes the operation. Every build is custom, so the final investment is mapped to exactly what you need, with no ceiling on how far it can go.

The Empire

Flagship

From $10,000

Custom quote. Scope determines final investment.

The full revenue machine, not just more pages.

For organizations where the website runs the operation: 7+ custom pages and every revenue path in one owned system.

How billing works

Not on Own It Monthly. Builds this size bill by milestone: you pay as agreed stages go live, and I price the scope first.

Perfect for

Any organization whose website has to run the operation, not just describe it.

Delivery: From 8 weeks

The possibilities are endless

A menu, not a checklist: I scope the right mix to your goals.

  • Competitor audit and full digital strategy
  • Complete brand identity system
  • Full Coverage included: a page for every community you serve
  • Up to 50 SEO pages and guides in total, built to hit your ranking and inbound-link goals
  • High-intent industry SEO across your real markets
  • An admin area where you edit bookings, events, listings and pages yourself
  • Your existing CRM or booking system connected, where the software allows it
  • Member accounts, private logins, and role-based access
  • Funnels for bookings, memberships, events, products, or locations
  • Online payments, deposits, and paid flows with Stripe
  • Custom calculators, finders, and interactive tools for your audience
  • Automated email, document and PDF generation, and data-driven pages
  • Bilingual or multilingual architecture when you need it
  • Ownership handoff, access cleanup, documentation, and lifetime Lodge access

Delivery times are estimates based on past builds, counted from when I have what I need from you.

Clear to Enter shows one person can finish a build this size.

Clear to Enter is my own product, a bilingual Canadian immigration platform with free tools, a searchable law explorer and a public log of its source checks. I designed it, built it and still run it. Most people weighing an Empire quote want to know whether one person can finish something this big. It is live, so you can check for yourself.

Real builds, real owners.

Summit Handyman, a trades platform in Langley, BC, and Family Designs & Creations, a maker site in Castlegar, are real client builds shipped on this same standard. I build from Castlegar for organizations across the Kootenays and beyond.

For Empire-scale work, see two concept builds: City of Silvermere, a municipal platform, and Vale Realty, a real estate platform. Both carry a visible concept build label, because they are demonstrations, not client work.

See the full portfolio

Facebook review

“It's easy for customers to navigate and makes my life a lot easier with all their information on the request an estimate feature.”
Brody, sole proprietor of Summit Handyman, Langley BCRead the full review

How an Empire build runs

  1. 01

    I map the build

    Audiences, offers, payments, workflows and competitors, all named before anything is designed.

  2. 02

    I design the system

    The look, the page structure, and each path a guest or member takes to book, join or pay.

  3. 03

    I build it

    The site, the admin, the payments, the portals and the connections, as one build on a live preview link you can open.

  4. 04

    I hand it over and stay close

    You get ownership, documentation and training, and my care plans keep it healthy after launch.

An Empire typically takes from 8 weeks, with the final schedule set by scope. On a build this size, the slow part is usually an export nobody can find or a rule three people describe differently, so I ask for these on day one.

To start, I need logins or exports for the systems you run today, the real rules for deposits, refunds and member tiers, and one person who can make the final call. Timelines count from the day I have these.

After launch, my site care plans keep the platform maintained. The full path, payment terms and all, lives on the process page.

What serious organizations ask before the rebuild.

How is Empire different from Engine?+

Engine is my $6,500 website for a business with one location and one audience. Empire starts where the site has to do real operational work: multiple audiences, bookings, payments, portals, and content at scale. If you are not sure which you need, run the free check-up and I will point you at the right one.

Can Empire take direct bookings instead of sending guests to an OTA?+

Yes, and that is often the point. A direct booking is worth more and keeps the guest relationship and the commission with you. Empire captures the reservation, membership, registration, or inquiry cleanly on your own site.

What can I actually change myself after launch?+

Everything the site runs. Bookings, events, listings, members, pages, prices, photos, and text all live in an admin area you log into, so you are never waiting on me to fix a typo or add a date. What stays with me is code and design work, which is what the support plans cover. If you can use online banking, you can use the admin.

Can you connect the software I already use?+

Usually, and that is often the cheaper answer than building something new. Most modern tools such as HubSpot, Jobber, Square, Mailchimp, and the main booking platforms offer an API, which is the doorway that lets your website read and write data inside them. Two honest limits. What comes through depends on the permissions that software allows: some let me request narrow, read-only access, others only issue a key that unlocks the whole account, and a few older systems offer no connection at all. And custom fields you have added yourself often are not available even when the standard data is. I check your specific setup before quoting, so you learn what is actually possible before you pay for it.

Who actually owns the site and the access when it launches?+

You do. Empire ends with a clean handoff of domains, hosting, access, analytics, and documentation, so your team or board controls the asset. Every login sits in your name and the documentation states exactly who holds which key.

Is this cybersecurity or penetration testing?+

No. Empire includes security headers, rate-limited forms, access hygiene, ownership clarity, and a clean handoff, but Kootenay Made does not replace a cybersecurity firm, lawyer, insurer, or penetration tester when that specialist work is required.

Can my website replace my booking software?+

Often it can, when the website is an Empire build that runs bookings, memberships, events, payments and portals in one owned system. That usually replaces subscription software the business was already renting. The Empire starts from $10,000 and bills by milestone. Where an existing booking system is the best tool for its job, it can usually be wired in. Card processing and hosting still cost what they cost. A smaller business can keep its booking tool and put the booking inside its own pages with a $2,000 Trailhead.

Can members log in and pay dues online?+

Yes, on an Empire build members get their own accounts and see only what their role allows, and dues, bookings and payments are taken on your own site. A golf club, for example, gets tee times, dues and a member portal. You update members, prices and events yourself in the admin area. For a small club, a public site with an online join and renew path often covers it, and a full portal earns its cost once you have hundreds of members.

How is an Empire build billed?+

An Empire build is billed by milestone, so you pay as agreed stages go live, and I price the scope first. It starts from $10,000, with the final number set by scope. It does not go on Own It Monthly, because a build this size is paid stage by stage as the work goes live. Delivery runs from 8 weeks, and the final schedule is also set by scope.

If the business is bigger than a brochure, build the Empire.

Start with the free 60-second website check-up, an automated scan of your current site: speed, SEO, security headers, and best practices. Then bring the moving parts, from bookings to memberships to payments, and I will map the build before the first stone moves.

No website yet?

Start My First Website

Already have one?

Get a Free Check-Up

Not at Empire scale yet? Compare website packages.

Refer a neighbour who signs, and I e-transfer you $200. Anyone can refer, there is no limit, and it pays out when their first payment clears (second payment for Own It Monthly projects).