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The Empire flagship

Build your digital empire.

Empire is KMD’s $15,000+ custom build for resorts, hotels, golf courses, luxury real estate teams, membership clubs, venues, tourism operators, and regional employers. When the website has to coordinate bookings, memberships, events, listings, payments, and portals, it stops being a brochure and becomes infrastructure.

See the Empire buildTalk to Brett
Why this matters

For a destination business, the website is the revenue path, not the billboard.

Serious buyers research, compare, and commit online before they ever arrive. The platform that carries that decision cleanly wins the booking, the membership, and the margin. The one that fumbles it hands all three to a marketplace.

80%

of travelers now book entirely online

For destination and hospitality businesses, the website is no longer a brochure. It is the front desk, the reservation line, and the first handshake. If it cannot carry the booking, the booking goes somewhere else.

Stratos Jets travel booking data

$519

average direct booking, vs $320 through an OTA

SiteMinder found the average reservation made on a hotel’s own site was worth far more than one booked through a third party. A website that owns the booking owns the margin, not just the guest.

SiteMinder Hotel Booking Trends via PhocusWire

~50%

of online bookings are now direct

Direct bookings have grown to roughly half of all online reservations. Every guest who books on your platform instead of a marketplace is a relationship you own and a commission you keep.

HFTP hotelier booking trends

53%

leave if mobile takes over 3 seconds

High-value visitors are the least patient. A booking engine, member portal, or event page that stalls on a phone does not read as exclusive. It reads as broken, and more than half are gone before it loads.

Google via Marketing Dive
Where the brochure breaks

At a certain scale, a pretty homepage becomes a bottleneck.

Empire exists for the moment the website has to run the operation, not just describe it. These are the four fracture points that show up when a serious business outgrows its site.

  1. 01

    The website cannot carry the operation

    Bookings, memberships, events, listings, payments, and portals get bolted onto a brochure site one plugin at a time. Each addition is a new point of failure, and none of them speak to each other.

  2. 02

    The brand looks smaller than the asset

    A world-class resort, course, or property deserves a digital presence that matches it. A generic theme quietly tells a serious buyer the experience might be generic too, before they ever arrive.

  3. 03

    Revenue leaks to the marketplaces

    When the site cannot take the direct booking cleanly, guests default to the OTA, the aggregator, or the listing platform. You pay the commission and you lose the relationship in the same click.

  4. 04

    Nobody actually owns the system

    Logins are scattered across vendors and old contractors, documentation is thin, and a board or GM cannot say with confidence who controls the domain, the data, or the next renewal. That is not a website. That is a liability.

The Empire standard

One owned platform that coordinates the whole operation, built to flagship craft.

Empire is the next step after Engine, when the job is no longer to look good online but to organize a complex business, capture high-intent demand, and make the digital foundation easier to operate. Every piece is built to the same standard a board would expect of any serious capital investment.

  • A custom Next.js platform built to coordinate bookings, memberships, events, listings, and payments as one system
  • Competitor audit, industry positioning, and a digital strategy before a single page is designed
  • A complete brand identity system, or serious refinement, worthy of a flagship organization
  • Multiple revenue paths and high-intent industry SEO mapped to how the business actually earns
  • Secure-by-default architecture, access hygiene, performance, and accessibility built in, not patched on
  • Full ownership handoff: domains, access, documentation, analytics, and a clean operating foundation
Behind the website

The real power is the system behind the page.

At Empire scale, the front-end is the smaller half. The databases, portals, dashboards, and lead tracking behind it are where the operation actually runs. I build those custom, around exactly what you need, and you own them.

  1. 01

    Custom databases

    Your data, structured your way and owned by you, not trapped in a rented tool that can change its pricing or disappear.

  2. 02

    Client and customer portals

    Secure logins for accounts, documents, status, bookings, and resources, so customers self-serve and staff stop answering the same questions.

  3. 03

    Analytics and reporting dashboards

    The numbers a GM or board actually needs in one place: leads, bookings, sales, occupancy, and the bottlenecks worth fixing.

  4. 04

    Lead tracking and CRM

    Capture every inquiry, route it, follow up, and measure what converts, instead of losing leads in an inbox.

  5. 05

    Bookings, payments, and memberships

    Scheduling, deposits, recurring billing, renewals, and access rules built into the platform, not bolted on from five apps.

  6. 06

    Workflows and automations

    Forms, notifications, approvals, and internal admin tools that take repetitive operational work off your team.

By industry

What the backend looks like for your field.

Resorts and hospitality
Availability, direct bookings, a guest portal, deposits, and occupancy analytics that show what actually sells.
Golf and clubs
Tee times or bookings, memberships, dues and renewals, events, and a member portal in one system.
Real estate
Lead tracking, saved searches, showing requests, a client portal, and listing admin in one place.
Memberships and venues
A member or registrant database, dues, ticketing, event management, and a private resource portal.
Clinics and professional firms
Secure intake, client document portals, matter or case tracking, booking with reminders, and billing.
Municipal and organizations
Service requests, public records, permits and forms, notifications, and reporting departments can rely on.
Multi-location businesses
Per-location pages, inventory or scheduling, role-based admin access, and rolled-up reporting across sites.
Own it, do not rent it

I aim to replace your subscription stack.

Most organizations rent a dozen tools that each charge monthly, do not talk to each other, and hold your data: a booking app, a CRM, a form builder, a scheduler, a membership platform, an analytics add-on. I build the specific pieces you actually use into one custom system you own, shaped around your real operation. Fewer logins, no surprise price hikes, and your data stays yours.

Before

A booking app, a CRM, a form builder, a scheduler, a membership platform, and an analytics add-on. Six logins, six monthly bills, none of them talking to each other, and your data scattered across all of them.

After

One custom system you own, built for exactly how you operate. The tools you actually use, integrated, with your data in one place and no monthly fees for features you never touch.

Scope determines what is practical to replace. I will tell you honestly when an existing tool is genuinely the better call.

The investment

The flagship build, priced to the scope.

Empire is for organizations where the website becomes the operation. Every build is custom, so the final investment is mapped to exactly what you need, with no ceiling on how far it can go.

The Empire

Flagship

$15,000+

Custom quote. Scope determines final investment.

The full revenue machine, not just more pages.

For organizations where the website coordinates the machine: 7+ custom pages, multiple revenue paths, bookings, memberships, events, listings, products, portals, payments, email, analytics, and operational handoffs in one coherent, owned system.

Perfect for

Resorts, hotels, golf courses, luxury real estate teams, membership clubs, event and wedding venues, tourism and adventure operators, clinics, professional firms, nonprofits and associations, municipalities, and multi-location or multi-department businesses. In plain terms, any organization whose website has to run the operation, with bookings, memberships, events, listings, payments, and accounts, not just describe it.

Delivery: From 8 weeks

Map an Empire build

The possibilities are endless

A menu of what Empire can include. I scope the right mix to your goals, not a fixed checklist.

  • Competitor audit and full digital strategy
  • Complete brand identity system
  • Unlimited SEO content and pages, built to hit your ranking and inbound-link goals
  • High-intent industry SEO across your real markets
  • Custom databases, client portals, and analytics dashboards
  • Member accounts, secure logins, and role-based access
  • Funnels for bookings, memberships, events, products, or locations
  • Online payments, deposits, and paid flows with Stripe
  • Custom calculators, finders, and interactive tools for your audience
  • Automated email, document and PDF generation, and data-driven pages
  • Bilingual or multilingual architecture when you need it
  • Ownership handoff, access cleanup, documentation, and lifetime Lodge access
The build path

From scattered digital presence to an owned operating system.

  1. 01

    Map the empire

    Clarify audiences, offers, revenue paths, content, workflows, search terms, and competitors, then name every real-world job the platform must do before a stone is moved.

  2. 02

    Design the territory

    Shape brand direction, navigation, page architecture, conversion paths, proof, and the systems behind each major booking, membership, listing, or event journey.

  3. 03

    Build the machine

    Construct the platform, templates, content structure, integrations, analytics, booking and payment paths, email capture, and portal planning as one coherent build.

  4. 04

    Launch with control

    Hand off ownership, access, documentation, reporting, and training so a GM or board operates from a clean foundation, not a tangle of vendor logins.

Empire industry builds

Empire is built around the market you actually need to win.

A resort should not be structured like a golf course. A real estate platform should not behave like a municipal site. Empire starts with the industry, the user intent, and the revenue paths that matter.

01

Real estate websites

Best fit for luxury agents, serious teams, boutique brokerages, relocation advisors, and local market specialists who want more than a profile wrapped around a search box.

View industry

02

Golf course websites

Built for public and semi-private courses, destination and resort golf, municipal courses, and member clubs that juggle tee times, memberships, leagues, the pro shop, food and beverage, weddings, and tournaments, and want all of it to feel like one premium place instead of five disconnected logins.

View industry

03

Municipal websites

Best fit for small and mid-sized municipalities, regional districts, recreation and public service teams, and councils that want more than a locked template: a custom, accessible civic website that earns resident trust and grows with the community.

View industry

04

Tourism and resort websites

Best fit for resorts, lodges, cabins, inns, B&Bs, tour and activity operators, guides and outfitters, rental operators, attractions, adventure and recreation businesses, and destination and regional campaigns that need seasonal demand to convert into higher-confidence direct inquiries and bookings.

View industry

05

Venue and event websites

Built for wedding and event venues, banquet halls, theatres and performance spaces, conference and community centres, retreat and resort venues, and the organizers and event teams who book and run them.

View industry

06

Membership organization websites

Best fit for professional associations, chambers of commerce, clubs, societies, nonprofits, recreation and trade groups, and member-funded bodies that serve both members and a board, and that run dues, renewals, events, directories, and gated resources.

View industry

07

Lodging and hotel websites

Built for hotels, lodges, inns, motels, cabins, resorts, and short-stay operators in the Kootenays and across BC who want more direct bookings, less OTA commission, and a first impression that matches the rate they charge.

View industry

08

Restaurant and cafe websites

Built for restaurants, cafes, bakeries, breweries, wineries, food trucks, caterers, farm stores, and specialty food brands across the Kootenays that live on local demand and need menus, hours, booking, and ordering to just work.

View industry

09

Retail and ecommerce websites

Best fit for boutiques, makers, artisans, gift shops, specialty retailers, local product brands, Shopify stores, market vendors, and hybrid in-store plus online businesses across the Kootenays and BC.

View industry

10

Trades and contractor websites

Built for builders, renovators, electricians, plumbers, landscapers, roofers, HVAC and gas crews, painters, excavators, concrete and finishing trades, and service businesses that win work on trust, proof, and looking established.

View industry

11

Wellness and clinic websites

Built for physiotherapy, chiropractic, massage, dental, counselling and mental health, naturopathic, aesthetics, yoga, and fitness studios. Regulated colleges and independent practitioners both fit.

View industry

12

Professional services websites

Best fit for law firms, accounting and CPA practices, financial advisors and planners, management and technical consultants, engineers, architects, and boutique advisory firms across the Kootenays and BC.

View industry
Ready to claim the territory?

If the business is bigger than a brochure, build the Empire.

Bring the moving parts: audiences, offers, pages, listings, bookings, events, memberships, departments, forms, payments, and goals. Kootenay Made will map the build before the first stone moves.

Map an Empire buildCompare website packages
Empire questions

What serious organizations ask before the rebuild.

What is The Empire package?+

The Empire is Kootenay Made Digital’s $15,000+ custom platform for organizations that need a serious online system, not a small brochure site. It covers strategy, brand, unlimited pages and SEO content, high-intent industry SEO, conversion and booking paths, payments, member accounts and portals, custom tools and calculators, automated email and documents, integrations, analytics, and full operational handoff. Pricing has no ceiling, so the build can go as advanced as your goals require.

Who is Empire best for?+

Resorts, hotels, golf courses, luxury real estate teams, membership clubs, event and wedding venues, tourism and adventure operators, clinics, professional firms, nonprofits and associations, municipalities, and multi-location or multi-department businesses. In plain terms, anywhere the website must coordinate bookings, memberships, events, listings, payments, portals, and multiple revenue paths, rather than simply describe the business. If you are not sure whether you have outgrown a standard site, that is exactly the conversation to have.

How is Empire different from Engine?+

Engine is the strong website and marketing foundation for a single-location business. Empire is the larger build when the site has to do real operational work: more pages, multiple audiences, content libraries, industry SEO, booking and payment workflows, portals, and a brand system with heavier strategic weight.

Can Empire take direct bookings instead of sending guests to an OTA?+

Yes, and that is often the point. A direct booking is worth more and keeps the guest relationship and the commission with you. Empire is built so the platform captures the reservation, membership, registration, or inquiry cleanly on your own property.

Does Empire include industry SEO?+

Yes. Empire is built around specific search intent: resort websites, golf course websites, real estate websites, municipal website design, tourism websites, venue websites, membership websites, and regional business infrastructure.

Who actually owns the site and the access when it launches?+

You do. Empire ends with a clean handoff of domains, hosting, access, analytics, and documentation, so your team or board controls the asset. No vendor fog, no hostage logins, no mystery about who holds the keys.

Is this cybersecurity or penetration testing?+

No. Empire includes secure-by-default planning, access hygiene, ownership clarity, and a clean handoff, but Kootenay Made does not replace a cybersecurity firm, lawyer, insurer, or penetration tester when that specialist work is required.