The Trail Map
A clear trail from first scan to launch day, then continued guidance inside the Neighbours Lodge so you are not left guessing what comes next.
What happens after the site goes live
Guides, Field School lessons, worksheets, and Ask Brett support give every client a place to keep moving after launch.
Audit first
Know what is leaking trust before spending money.
Live build review
Approve the real site, not a static mockup.
Launch handled
Domains, analytics, QA, speed, and Search Console.
Lodge handoff
Resources and human support for the next move.
Why this feels different
You work directly with Brett from day one: no account-manager maze, no handoffs, no wondering who is actually building your site.
Every client gets lifetime Lodge access for guides, worksheets, Field School lessons, and the Ask Brett path when the next question appears.
Kootenay businesses get 10% off. KMD is local, and the work is built for owners who care about trust as much as traffic.
Your journey
A calm path from first audit to launch day, built for owners who want clear decisions, visible progress, and support that continues after the site goes live.
01
Day 1
Start with the trail map, not a sales call.
We start with a practical look at your current online presence: speed, trust, search visibility, mobile feel, and next-step clarity. You get an honest read first, then Brett shows the clearest path forward if KMD can help.
02
Days 2-3
We learn your business before we write a line.
A focused planning pass where Brett gathers your services, customers, photos, proof, and goals. The site should sound like your business, answer real customer questions, and give you a clear Field School path inside the Lodge after launch.
03
Days 4-13
You review the real build, not a mystery mockup.
KMD builds the live preview, refines the copy, shapes the calls to action, and checks mobile details before launch. You review in plain language while Brett handles the custom-code side.
04
Day 14
You approve it. KMD handles the technical climb.
Domains, SSL, analytics, Search Console, mobile checks, speed checks, and final QA are handled for you. Your job is the final review and approval.
05
After launch
Launch is the doorway. The Lodge is what comes next.
You own the code, domain, content, and launch credentials. Then you enter the Neighbours Lodge for guides, worksheets, Field School lessons, and Ask Brett support when you need the next move.
Discovery inputs
Launch day handled by KMD
Lodge handoff includes
Timing and materials
The process stays calm when the basics are gathered early. You do not need everything perfect. You just need enough for Brett to shape the right first version.
| Package | Typical timeline |
|---|---|
| The Trailhead | 1-2 weeks |
| The Foundation | 2-3 weeks |
| The Engine | 3-4 weeks |
| The Storefront | 4-6 weeks |
Timelines start after the core materials are ready. E-commerce, integrations, and large content libraries may take longer depending on scope.
What speeds the trail up
Clear services, a few good photos, contact details, proof like reviews, and one person who can approve decisions.
What can wait
Perfect photos, polished copy, and every future idea. KMD can help shape the first useful version and improve from there.
What KMD handles
Custom-code build, mobile polish, launch setup, analytics, Search Console, and the plain-language handoff into the Lodge.
Payment clarity
No surprise billing rhythm. No mystery invoice at launch. The final total is confirmed before work starts.
Neighbour note
10% off for Kootenay businesses.
E-transfer or credit card through Stripe. Taxes are confirmed before work begins.
Project size
Under $2,000
Payment terms
100% upfront
Project size
$2,000+
Payment terms
50% upfront, 50% on approval before launch
Project size
Monthly retainers
Payment terms
Automatic billing
Packages over $2,000 can split the launch climb into two payments.
After launch
Most websites end with a handoff folder. KMD gives clients a home base: guidance, worksheets, Field School lessons, and a clear path to ask Brett when the next decision shows up.
Lodge access for clientsField School lessons
Short, practical guidance for improving search, trust, content, AI use, and customer confidence after launch.
Resource Cabin
Worksheets, prompts, checklists, and simple tools clients can use without digging through old emails.
Ask Brett path
A clear way to request updates or coaching with the page, current text, replacement text, urgency, and assets already organized.
Launch continuity
The site is not abandoned after the confetti. The Lodge keeps next steps visible and support grounded.
Questions before the trail starts
Ready to start?
Brett will show what is working, what is leaking trust, and whether KMD is the right guide for the next stretch. If it becomes a project, the path leads all the way to launch and into the Lodge.
Or email Brett at hello@kootenaymade.ca and Brett will reply when he is back at the desk.