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The trail map

The path, mapped.

Your first website ever or a rebuild of one that underperforms: the route is the same five steps, ending inside the Neighbours Lodge. One guide the whole way: me. You deal with me directly from the first call to the day it goes live.

Walk the five steps

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Proof the path works

“He listens to what we have in mind, quickly understands what we are trying to achieve, and often takes our ideas even further than we imagined.”

Chantal, Co-founder of Global Symphony for a United World, Slocan Valley BC. Five-star Google review. Read the full review

Scotties Marina, Global Symphony for a United World, Summit Handyman and Family Designs & Creations are real client builds that walked this exact path.

See the work
Five steps

Five steps from check-up to Lodge.

A calm path built for owners who want clear decisions and visible progress. How long each package takes is in the timeline table below.

01

The free check-up

Start with the trail map, not a sales call.

Have a website already? Run the free 60-second check-up: an automated scan that grades it on speed, SEO, security headers, and best practices, so you get an honest read before you spend a dollar. Building your first website? Your trail starts at step two, and you are ahead: there is nothing broken to fix.

02

Discovery and planning

You point, I translate.

Every build starts with a brand style questionnaire I send you: a short PDF covering look and feel, colours, reference sites you like, and the voice you want. The design starts from your answers, not my guesses. I also gather your services, customers, photos, and proof so the site sounds like your business.

03

Design and build

You review the real build, not a mystery mockup.

Within the first week you get a live preview link you can open on your own phone, and you watch the site take shape from there. I refine the copy, shape the calls to action, and check the mobile details. You review in plain language while I handle the custom code.

04

Launch day

You approve it. I handle the technical climb.

Domains, SSL, analytics, Search Console, mobile checks, speed checks, and final QA are handled for you. Your job is the final review and approval.

05

Lodge handoff and support

Launch is the doorway. The Lodge is what comes next.

I hand you the keys, meaning your launch credentials and a plain-language walkthrough of what you now control. Then you enter the Neighbours Lodge for guides, worksheets, and practical lessons, with a clear way to reach me when you need the next move.

Clear inputs make the build move faster.

The process stays calm when the basics are gathered early. You do not need everything perfect. You just need enough for me to shape the right first version.

Typical timelines

The Trailhead$2,0002-3 weeks
The Engine$6,5004-5 weeks
The Storefront$5,5005-6 weeks
The MasterpieceFrom $10,000From 8 weeks
The EmpireFrom $10,000From 8 weeks
Custom web appsFrom $10,0004-8 weeks

Delivery times are estimates based on past builds, counted from when I have what I need from you. E-commerce, integrations, and large content libraries may take longer depending on scope.

What speeds the trail up

Clear services, a few good photos, contact details, proof like reviews, and one person who can approve decisions.

What can wait

Perfect photos, polished copy, and every future idea. I can help shape the first useful version and improve from there.

What I handle

The build itself, mobile polish, launch setup, analytics, Search Console, and the plain-language handoff into the Lodge.

Payment clarity

You know the payment path before the build begins.

No surprise billing rhythm. No mystery invoice at launch. The final total is confirmed before work starts.

Neighbour note

10% off for Kootenay businesses.

It comes straight off the price of a website, store, or app build once the right build is clear. Pay by e-transfer or card through Stripe.

Payment terms by project size

  1. 01

    Under $1,500

    100% upfront

  2. 02

    $1,500 and up

    50% upfront, 50% on approval before launch

  3. 03

    The Empire, the Masterpiece, and web apps

    Milestone billing: paid as agreed stages go live

  4. 04

    Own It Monthly and support plans

    Automatic monthly billing by card through Stripe

Builds from $1,500 split in two: half to start, half at launch. The Empire, the Masterpiece, and custom web apps bill by milestone instead.

Website and Storefront builds can also go on Own It Monthly. The Trailhead is $2,000 once, or $500 today and 12 monthly payments of $142, which is $2,204 all in. The site is yours outright at payment 12. The plan runs directly between you and me, with no credit checks.

How Own It Monthly works

Refer a neighbour who signs, and I e-transfer you $200. Anyone can refer, there is no limit, and it pays out when their first payment clears (second payment for Own It Monthly projects).

The Lodge turns launch day into a starting point.

Most websites end with a handoff folder. My clients get a home base: guidance, worksheets, Field School lessons, and a clear path to ask me when the next decision shows up.

Lodge access for clients See the support plans

Field School lessons

Short, practical guidance for improving search, trust, content, AI use, and customer confidence after launch.

Resource Cabin

Worksheets, prompts, checklists, and simple tools you can use without digging through old emails.

Direct line to me

Reach me by phone, text, or email when something needs to change. Send the page, the current text, the new text, and how urgent it is, and I take it from there.

Care on every plan

Uptime monitoring, security patching, and emergency handling come with every plan, the free one included. Small fixes like a typo or a changed phone number are always free.

Read more before you decide.

The longer answers on timing, preparation, and choosing who builds it.

The usual worries, answered straight.

No. I handle the technical side and explain decisions in plain language. After launch, the Lodge gives you guides and worksheets, so you are not left translating tech problems alone.

No problem. I can help with branding, work from what you have, or start with phone photos. The goal is progress first, polish where it matters.

Yes. The code, domain, content, and key credentials are yours, and the domain is registered in your name from day one. On Own It Monthly, the code and design transfer to you at payment 12. Support runs through the Lodge, so you always know who to ask.

Small fixes are always free on every plan, the free one included. That covers a typo, a changed phone number, or a broken link. Bigger changes come straight to me, at $75 an hour for changes to what is already built, or through a monthly support plan from $150 a month.

See the support plans

Websites are custom-coded in Next.js, which is fast, modern, and built to last. Stores are built on Shopify, because checkout, payments, and inventory are what Shopify does best. Either way the accounts and the content are yours.

Yes. The portfolio shows real client builds and concept builds, each labelled clearly. If you want a starting point for your own site, the free check-up gives you the same scan I start from.

View Portfolio

AI helps me move faster on research, drafting, planning, and production, but I make the creative and strategic calls. If practical AI fits your business after launch, the Lodge gives you a safer place to learn it.

Start with the free check-up, then choose the trail.

The free 60-second website check-up is an automated scan that grades your site on speed, SEO, security headers, and best practices. You see the numbers, and I start from the same numbers if it becomes a project. From there the path leads all the way to launch and into the Lodge.

No website yet?

Start My First Website

Already have one?

Get a Free Check-Up