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The Survey

A calm AI operator, built around your business.

Everyone keeps telling you that you should be using AI. Nobody tells you what for. The Survey is a free hour where I look at how your week actually runs and tell you straight which repetitive jobs software could take over, which ones it could not, and whether it is worth your money at all. Nothing gets installed and there is nothing to buy at the end.

Run the free check-upSee prices and packages

The free 60-second website check-up is an automated scan of your current site: speed, SEO, security headers, and best practices.

Why this matters now

The repetitive work is already eating your week. AI can take most of it back.

The advantage is not opening another AI tab. It is one assistant that knows your business, follows your rules, and quietly handles the repeat work. I set these up from Castlegar for owners across the Kootenays and beyond.

36%

of the work week goes to admin

Owners spend more than a third of every week on invoicing, scheduling, data entry, and follow-up. That is the quiet work that keeps the business small while you keep it running.

Time etc small business survey

60 to 70%

of work time is now automatable

McKinsey estimates current AI could take on the activities that absorb 60 to 70 percent of employees’ time today. Not the judgement, the repetition around it.

McKinsey, economic potential of generative AI

75%

of knowledge workers already use AI

Three in four knowledge workers use AI at work. The question is no longer whether to use it, but whether yours runs on your context and rules or someone else’s.

Microsoft Work Trend Index, 2024
Why most AI efforts stall

A chatbot out of the box is not a business tool. The setup is what makes it safe.

The reason this is a conversation and not a form is that the useful answer depends entirely on your week. The same tool that saves one business a day a month is dead weight in another. So I look at your actual work first, and recommend second.

  1. 01

    The same admin work keeps coming back

    Inbox triage, reply drafts, summaries, task routing, and follow-up return every single week. A private operator handles the repetition so you can handle the decisions.

  2. 02

    Your knowledge is trapped in ten places

    Services, FAQs, policies, tone, and documents live everywhere except one place an assistant can use. I gather them into clean, private context.

  3. 03

    Generic AI is a stranger in your business

    A chatbot you re-explain everything to every time is not an operator. Yours will know your customers, your boundaries, and what good work looks like.

  4. 04

    Connected AI without guardrails is a real risk

    Customer data, passwords, private files, and public replies need clear limits before any automation touches them. Nothing runs that you did not approve.

New to all of this? Two plain-language guides help: can AI actually help a small business and AI setup versus AI operator.

The setup

One focused offer, scoped honestly to your business.

I install the operator correctly, brief you honestly on the difficulty, train you, and leave you with a system you can actually run.

The Survey

Free

No cost, no obligation, and no tool is assumed before we start.

Nothing to bill. If something is worth building, you get a scoped quote.

Best fit

Find out where AI would actually help, and where it would not.

Every week has jobs in it that eat your time and produce nothing: the same quote email rewritten, the same five questions answered, the same numbers copied between two places. I sit down with you, work out which of those a computer could genuinely take over, and tell you plainly which ones it could not. Most AI advice is somebody selling their product. This one is not, because there is nothing to buy at the end of it.

Best for

Owners who keep hearing they should be using AI, and want a straight answer about whether that is true for them.

Delivery: About an hour, plus the write-upDifficulty: medium to advanced
Start with the free check-up

What is included

  • A real conversation about how the work actually moves through your week
  • A look at the tools and subscriptions you already pay for, and whether they overlap
  • Three specific jobs that software could take off your plate, named plainly
  • The honest list of what is NOT worth automating in your business
  • What each one would realistically involve, so nothing surprises you later
  • A written summary you keep, whether or not you ever hire me
  • No tool assumed and nothing installed: this is a read of your business, not a demo
Real work

The standard behind it is proven on real client builds.

The Survey is new, so I am not going to invent success stories about it. What I can show you is the standard of the work behind it. Summit Handyman and Family Designs & Creations are real client builds, planned and shipped with the same care this setup gets.

See the portfolio
Brett from Kootenay Made Digital built my website for my business. He was very friendly and professional, really took my website to a high level. It’s easy for customers to navigate and makes my life a lot easier with all their information on the request an estimate feature. Any minor issues he has been very receptive and promptly fixed! I highly recommend getting your business site built by Kootenay Made Digital!
Brody, sole proprietor of Summit Handyman, Langley BC. Facebook review.
Path to a private operator

From scattered AI use to controlled business support.

  1. 01

    Walk me through a normal week

    Not a strategy session. I want the boring parts: what lands in your inbox, what gets retyped, what you chase, what you forget, and what you do on a Sunday because there was no time on Thursday.

  2. 02

    Look at what you already pay for

    Most businesses are already paying for tools that overlap or go unused. Sometimes the answer is not new software at all, it is using one thing you already have properly. I will say so if that is the case.

  3. 03

    Name the three that are worth it

    I pick the repetitive jobs where a computer would genuinely do better, and I explain what each would involve in plain terms. No jargon, no acronyms, no vendor names unless they matter.

  4. 04

    Be honest about the rest

    Some of your work needs judgement, a relationship, or a person who cares. That work should stay yours, and I will tell you which parts those are. That list is usually the most useful page of the summary.

The priority window is not a goodbye. If you want steady help after handoff, that lives on the website care plans page.

Survey questions

What owners ask before installing a private AI assistant.

What is The Survey?+

A free look at your business to work out where AI would genuinely save you time, and where it would be a waste of money. I do not install anything, I do not assume a particular tool, and there is nothing to buy at the end. You get a written summary either way.

What does it cost?+

Nothing. It takes about an hour of your time plus the write-up afterwards. If something worth building comes out of it, I quote that separately and you are free to take the summary elsewhere.

I am sceptical about AI. Is this a sales pitch?+

Good instinct, and no. Half of what I usually find is "you do not need software for this, you need to stop doing it". The most useful part of the summary is normally the list of things NOT worth automating, because nobody selling AI tools will ever hand you that.

What kind of things does it usually find?+

The common ones are quoting and follow-up, answering the same handful of customer questions, chasing invoices, copying information between two systems that do not talk, and writing the same kind of message over and over. What is actually worth fixing depends entirely on how your week runs, which is why it is a conversation and not a checklist.

Do I need a website first?+

No. This is about how your business runs, not about your website. Plenty of the time-wasters I find have nothing to do with a website at all. If you do have one, the free check-up is a separate thing and you can run both.

What happens to my information?+

It stays between us. I am one person in Castlegar, not a platform harvesting your data. Nothing you tell me gets fed into a tool, sold, or used for anything except writing your summary.

What if the answer is that AI cannot help me?+

Then I tell you that, you keep the summary, and you have saved yourself from spending money on something that would not have worked. I would rather give you an honest no than sell you a yes.

Ready for the operator layer?

Start with a minute, not a meeting.

If you also have a website, the free 60-second check-up is a separate tool worth running: an automated scan of speed, SEO, security headers, and best practices. The Survey is about how your business runs, so you do not need one to get the other.

Run the free check-upSee the process

Refer a neighbour who signs, and I e-transfer you $200. Anyone can refer, there is no limit, and it pays out when their first payment clears (second payment for Own It Monthly projects).